New Connections Broadlawns Medical Center

New Connections Broadlawns Medical Center sits in Des Moines, IA, one of the many SAMHSA-registered addiction-treatment facilities across IA. The facility offers specific levels of care: PHP, Dual Dx. The interesting questions about any specific program are rarely the ones its website answers.

Care levels at New Connections Broadlawns Medical Center

The facility's documented care levels are The facility offers specific levels of care: PHP, Dual Dx. — each of which is appropriate for specific clinical presentations. Matching the level to the specific clinical need is the pre-admission work. The gap between "this facility offers residential" and "residential is the right level for this patient" is wider than most facility websites suggest. Bridge it with an outside assessment before committing.

Insurance and payment

New Connections Broadlawns Medical Center accepts both Medicaid and commercial insurance, which is the broadest payer profile and typically correlates with programs that operate at scale across the economic spectrum. The insurance problem is almost never that treatment is uncovered — it is that the specific admission was authorized under different terms than the ones in the benefit summary. Get the Verification of Benefits in writing; everything else follows from that one move.

Specialty programming

The facility's documented specialty programming includes: Clients with co-occurring mental and substance use disorders, Persons with traumatic brain injury (TBI), Persons 18 and older with serious mental illness (SMI). The gap between specialty-branding and specialty-programming is where a lot of families end up disappointed. Specific questions — who, how many hours, what credentials — close the gap before admission.

Before you call

Three questions for New Connections Broadlawns Medical Center before you sign anything: what ASAM level you are being admitted at; what the written VOB says for your plan; how the program handles MAT. If the clinical situation involves opioid use disorder, confirm explicitly whether New Connections Broadlawns Medical Center offers medication-assisted treatment — buprenorphine, methadone, or naltrexone. Programs that do not are operating outside the current standard of care. These three together tell you most of what a facility's about.