New Chance, Inc.

New Chance, Inc. sits in Oak Hill, WV, one of the many SAMHSA-registered addiction-treatment facilities across WV. The specific care levels offered by New Chance, Inc. should be confirmed directly with the admissions team. The interesting questions about any specific program are rarely the ones its website answers.

Care levels at New Chance, Inc.

Care-level specifics for New Chance, Inc. are not well-documented in the public SAMHSA record; a direct conversation with the admissions team is the reliable way to confirm what the facility actually provides. The gap between "this facility offers residential" and "residential is the right level for this patient" is wider than most facility websites suggest. Bridge it with an outside assessment before committing.

Insurance and payment

Payment and insurance specifics for New Chance, Inc. are not fully documented in the SAMHSA registry — a direct admissions conversation is the reliable way to confirm what forms of payment are accepted and at what network-contract level. The uncomfortable truth about insurance at most treatment centers is that admissions staff and the utilization-review team sometimes have different understandings of what was promised. Written VOB forces those understandings into alignment.

Before you call

Three questions for New Chance, Inc. before you sign anything: what ASAM level you are being admitted at; what the written VOB says for your plan; how the program handles MAT. If the clinical situation involves opioid use disorder, confirm explicitly whether New Chance, Inc. offers medication-assisted treatment — buprenorphine, methadone, or naltrexone. Programs that do not are operating outside the current standard of care. These three together tell you most of what a facility's about.