Skip to main content
RehabAnalytics

Verified Treatment Center

Crossroads Recovery Center

Marion, NC · 28752

SAMHSA Verified Outpatient Dual Dx
Specializes in Adolescent

Key Takeaways for Crossroads Recovery Center

  • Outpatient · Dual Dx offered
  • Accepts Private insurance
  • SAMHSA-listed facility
  • Direct line available · Helpline free & confidential 24/7

About Crossroads Recovery Center

Located in Marion, NC, Crossroads Recovery Center operates in NC's broader addiction-treatment market. The facility's programming is outpatient (Outpatient, Dual Dx), not residential. What this page tries to do is frame the specific questions worth asking, which are rarely the ones that get asked first.

Care levels at Crossroads Recovery Center

What Crossroads Recovery Center offers: Crossroads Recovery Center is an outpatient-focused program (Outpatient, Dual Dx) — patients live at home or in sober living and attend treatment sessions. This level of care is clinically appropriate for mild-to-moderate substance use disorder, or for patients stepping down from residential. What matters is whether that matches the specific clinical picture, which only a proper assessment can tell. Most mismatches happen when the assessment is skipped or done inside the facility with a commercial interest in admission.

Insurance and payment

Crossroads Recovery Center operates primarily on commercial insurance. The implication for patients: higher typical cost-share, potentially more intensive programming, and the full burden of MHPAEA parity-rule dynamics — including appeal rights when the plan denies. Most post-treatment billing disputes trace back to a specific moment when an admissions counselor said one thing and the benefits department later documented something else. Avoid the moment by getting the written VOB before admission, not after.

Before you call

Questions that matter before admitting to Crossroads Recovery Center: ASAM level of care (not the facility's category, the clinical level); written VOB; MAT policy. If the clinical situation involves opioid use disorder, confirm explicitly whether Crossroads Recovery Center offers medication-assisted treatment — buprenorphine, methadone, or naltrexone. Programs that do not are operating outside the current standard of care. The ones who answer those quickly are usually the ones worth considering. The ones who dodge are almost always worth skipping.

Listing sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced April 2026. Verify current programs directly with the facility.

Crossroads Recovery Center at a Glance

Levels of care

Outpatient · Dual Dx

Service settings

Outpatient, Regular outpatient treatment

Therapy approaches

Anger management, Brief intervention, Cognitive behavioral therapy, Motivational interviewing, Matrix Model, Relapse prevention

Age groups

Children/Adolescents, Adults

Insurance & Payment Accepted

Confirm in-network status before admission — verification is free.

Medicaid

Medicare

Private insurance

Coverage details →

TRICARE / VA

Contact & Location

Address

440 East Court Street, Marion, NC 28752

Facility direct line

828-659-8626

Questions about this facility

Common questions about Crossroads Recovery Center

Answered from public sources: SAMHSA listings, federal parity regulations, and our own admissions helpline intake notes.

Is Crossroads Recovery Center listed in the SAMHSA Treatment Services Locator?

Crossroads Recovery Center appears in our directory because it is sourced from the federal SAMHSA Behavioral Health Treatment Services Locator. The SAMHSA listing is the federal reference for licensed substance-use programs in the United States — inclusion requires active state licensure. If you want to verify independently, you can search by name or ZIP at findtreatment.gov.

What insurance does Crossroads Recovery Center accept?

Insurance network lists change frequently, so the definitive answer is always to call the facility directly or call our helpline — we verify benefits on the line, for free. In general, most SAMHSA-listed programs in NC accept at least one commercial insurer plus Medicaid. Out-of-network coverage depends on your specific plan's behavioral-health benefits.

How do I know if this level of care is right for me?

The clinical answer comes from an ASAM assessment — a six-dimension evaluation of withdrawal risk, medical conditions, mental state, readiness to change, relapse potential, and living environment. A good intake conversation at Crossroads Recovery Center (or any SAMHSA-listed program) will walk through those dimensions before recommending a level of care. If you would like help thinking through the fit first, take our 2-minute self-assessment.

Is calling confidential? Will my employer find out?

Substance-use treatment records are protected under 42 CFR Part 2 — a federal rule stricter than HIPAA. An employer cannot access your records without a court order or your written consent. Insurance claims will reflect that behavioral-health services were provided, but not the diagnosis or the content. Calls to our helpline and to Crossroads Recovery Center directly are confidential.

What happens if I call the helpline instead of the facility?

Our helpline ((866) 728-2725) is answered 24/7 by licensed admissions counselors. They will ask about insurance, location preference, and clinical priorities, then match you against in-network verified programs. You can request Crossroads Recovery Center specifically. There is no obligation to admit — the call is informational.